Contact

Reply within 1 business day

Email

For everything else, email [email protected]. We reply within 1 business day. If you don't hear back in 3 business days, email again — we get buried sometimes.

Route your message to the right inbox

Editorial corrections (vendor reps & readers)

[email protected]

For factual corrections on a published article. Include the URL, the section, the issue, and (ideally) a link to the source that contradicts us. We respond to all corrections within 5 business days, even if the answer is "we disagree, here's why."

Engagement inquiries (clients)

[email protected]

For hosting/GPU bill audits, benchmark reports, price-tracking dashboards, and high-stakes writing. See /work-with-us.html for the four engagement types and fees.

Vendor partnerships & affiliate programs

[email protected]

If you're a hosting, GPU, CDN, or domain provider with a partner or affiliate program. We add new partners only after the editorial team has tested the product; the partnership follows the test, not the other way around. See /disclosure.html for our active relationships.

Press & media

[email protected]

For quotes, podcast appearances, and article cross-posts. We do interviews by email (audio) or Loom (video); rarely by call. Our editorial positions are on this site; we don't go off-record.

Security disclosures

[email protected]

For vulnerabilities in this site. We do not have a bug bounty programme but we credit researchers in the disclosure page footer.

What we don't respond to

Response time

InboxTarget replyNotes
hello@1 business dayGeneral inbox; routes to a person if needed.
corrections@5 business daysWe acknowledge within 2 days; correction decision within 5.
work@1 business dayIf scope fits, we send an SOW within 5 business days.
partners@5 business daysWe test the product before we sign anything.
press@2 business daysAsync-friendly; we send quotes by email.
security@1 business day (acknowledge)Triage within 24h; fix within 7 days for confirmed issues.