Contact
For everything else, email [email protected]. We reply within 1 business day. If you don't hear back in 3 business days, email again — we get buried sometimes.
Route your message to the right inbox
Editorial corrections (vendor reps & readers)
For factual corrections on a published article. Include the URL, the section, the issue, and (ideally) a link to the source that contradicts us. We respond to all corrections within 5 business days, even if the answer is "we disagree, here's why."
Engagement inquiries (clients)
For hosting/GPU bill audits, benchmark reports, price-tracking dashboards, and high-stakes writing. See /work-with-us.html for the four engagement types and fees.
Vendor partnerships & affiliate programs
If you're a hosting, GPU, CDN, or domain provider with a partner or affiliate program. We add new partners only after the editorial team has tested the product; the partnership follows the test, not the other way around. See /disclosure.html for our active relationships.
Press & media
For quotes, podcast appearances, and article cross-posts. We do interviews by email (audio) or Loom (video); rarely by call. Our editorial positions are on this site; we don't go off-record.
Security disclosures
For vulnerabilities in this site. We do not have a bug bounty programme but we credit researchers in the disclosure page footer.
What we don't respond to
- Gambling, crypto, forex, or adult-industry providers. We do not review these categories.
- SEO link-exchange offers. We don't sell or swap links.
- "Quick chat to pick your brain" sales pitches from agencies. We don't do free consulting.
- Unsolicited guest posts. We don't accept them.
Response time
| Inbox | Target reply | Notes |
|---|---|---|
| hello@ | 1 business day | General inbox; routes to a person if needed. |
| corrections@ | 5 business days | We acknowledge within 2 days; correction decision within 5. |
| work@ | 1 business day | If scope fits, we send an SOW within 5 business days. |
| partners@ | 5 business days | We test the product before we sign anything. |
| press@ | 2 business days | Async-friendly; we send quotes by email. |
| security@ | 1 business day (acknowledge) | Triage within 24h; fix within 7 days for confirmed issues. |